REgional manager

Regional Manager

As a Regional Manager you’re taking a big step up. Your responsibility is no longer only around one bar but multiple.

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Commercial mindset is the ability to create operational excellence by leading and developing people in alignment with our company virtues.

Introduction

The Regional Manager Leadership Program consists of 10 different skills. All skills will be taught during this program and are equally important to acquire the Regional Manager’s journey to become a competent leader, who knows how to lead people in line with our company values.

The Program is structured by dedicating one week to each module – a concept designed to ensure that all learnings have been fully understood, both theoretically and practically, and so RM's have had time to integrate and reflect upon acquired skills, providing a deeper understanding.
The overall duration of the program is, therefore, 11 weeks, which includes 10 modules and a final exam. Throughout a week of training, the following learning cycle and approach with four parts will be followed:

Welcome to the Juicer Training!

A Trainer will always be present for every module to train the Prospect Juicer. The Trainer needs to shadow the Prospect Juicer at all times possible. When the main training objective of the module has been completed, the Prospect Juicer continues to work shifts in the bar and practicing throughout the training period.

New Modules

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Training Modules

Basic Juicer Training
Food Station
How to make Sandwiches, Salads & Breakfast products.
Basic Juicer Training
Juice Station
The essentials of working at the Juicer Station!
Basic Juicer Training
Coffee Station
All the basics needed to work on the Coffee Station making!
Basic Juicer Training
Till Station
The general knowledge of working at the Till & how to take an order!
Basic Juicer Training
Opening Shift
How to prepare the store for the day!
Basic Juicer Training
Closing Shift
How to close the store making it clean and ready for the next day!
Brand Behaviour
Guest Experience
The fundamental concept of how we create unique guest experiences!
Brand Behaviour
Till Captain
How to make recommendations to our guests to cross & upsell and increase the guest experience.
Brand Behaviour
Send Out Captain
How to manage the Send Out to finalise the guest experience!

Training Modules

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1
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Leadership
Value Based Leadership
The mindset of becoming a next generation leader
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2
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People
Employee Engagement
The ability to maintain high engagement in your region.
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3
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People
Pipeline
Identify the next in line and secure your pipeline.
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4
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Operational
Critical Thinking
Observe, implement and optimise DCWF through an unbiased mindset
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5
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Operational
Strategic Thinking
Stay pro-active by using the 3-Months Plan
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6
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People
Communication
Learn to communicate through Situational Leadership
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7
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Operational
Follow Up
Ensure constant development and quality of work
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8
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People & Operational
Mentoring
Make someone else even better than yourself.
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9
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People
Torch-Bearer
Carrying the Joe Culture on to the next generation.
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10
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Operational
Connecting the Dots
Getting the holistic overview

Next Step:

Juicer Grad

Take me there!

Exam

RMLP Exam Presentation
It's time to present and demonstrate your skills

WORKSHEETS

These are to be used as an addition to the E-Campus modules as helpful, supportive tools for notes during theory and exercises.
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*The official physical official RMLP workbook can be ordered upon request to the Global People Development team.

Modules

TOOLBOX

Before the initial module walkthrough, the RM will download the excel file containing all the necessary tools required to implement the learnings into practice. The RM Toolbox can constantly be customized and adapted to the RM's individual situation.

DOWNLOAD

TEACHING DECK

Download Teaching Deck for condensed slides and material of the overall Leadership Program*
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This slideshow cannot stand alone as training material. For the teacher to use this Teaching Deck to train the RM, it’s required to have received training and hereby have a deep understanding of the overall E-Campus modules and content, view it online or download it to your computer to edit.

OPEN HERE