When working an Opening shift, we prep the ingredients and prepare the store for the day. Follow the steps below when carrying out an Opening Shift training:
Play through the following Attensi modules until certified (4 stars):
*Franchise Markets: Trainee to study e-Campus module
Teach the practical procedures on shift by covering all areas of this training module using the training tag: Opening Shift on WP2
Carry out a module validation at the end of the training shift to measure performance
The following days, the Trainee practices all training goals until they are ready for the validation
Carry out a module validation to measure performance. Use the validation tag: Opening Shift Validation. If the Trainee passes, register the validation as passed in WP2 move on to the next module
OPENING:
Learning how to carry out an opening shift is a crucial step to becoming a Juicer. The key take away from this module is: “Preparation is key to success”. What we do in the morning hours is important for the remaining hours of the day. If we prepare the store well and maintain this level both before and after the typical lunch rush, it will have a positive effect on the periods later on in the day. The main objectives for the opening Juicers are to make sure that the ingredients are prepped, the bar is setup correctly, the store is clean and to make a smooth handover for the team meeting in later on the day.
The key periods of an Opening are:
Open Store: Setting up guest areas, preparing work-stations following ideal prep and executing Trail tasks
Before Lunch Rush: Prepare the store to be busy by refilling all work-stations and refreshing guest areas
Shift Change: Refresh all work-stations and reset the bar
Setting up guest areas, preparing work-stations following ideal prep and executing Trail tasks
Prepare the store to be busy by refilling all work-stations and refreshing guest areas
Refresh all work-stations and reset the bar
Riskproof is our store’s safety system we use to make sure that we carry out relevant checklists, procedures and tasks in the store on a daily, weekly and monthly basis. There are three main purposes of using Trail:
All stores have a designated Riskproof iPad in the store.
The log-in & password can be found in in the notes application on the same iPad.
Email: storeID@joejuice.com
Password: Stores Password
Each store has a designated RiskProof with the following apps available.
The Riskproof platform contains the entire list of all daily and weekly tasks in store. We normally have two types of tasks in Riskproof:
Pink Standard - Checklists: The daily procedures that ensure the store lives up our safety standards. These tasks will be identical from day to day.
Cleaning Task: Our weekly cleaning task which must be completed within specific time frame. These tasks might vary depending on the day of the week
What the video below to understand your daily responsibilites:
If the RiskProof iPad doesn't work, use the iPad on the Sandwich Station instead.
In case of a Health Inspections tap the "Documents" link to access important documents. Here you'll find the HACCP, COSHH, Data Sheets, etc.
If an accident occurs, you must report the injury using the form found via the "Minor Injury" link. This is essential for management to take the appropriate actions.
Failure to report the injury will prevent management from responding correctly.
The Look is the fundamental guidelines in how to maintain neat and presentable Guest Areas. The following actions should be carried during the shift in order to keep the Guest Areas neat and presentable.
All Juicers are accountable for maintaining nice and clean guest areas. Therefore, we should teach new juicers from day 1.
The guest areas are: Indoor, Outdoor, Toilets
Indoor:
Pink Standard - Checklists: The daily procedures that ensure the store lives up our safety standards. These tasks will be identical from day to day.
Cleaning Task: Our weekly cleaning task which must be completed within specific time frame. These tasks might vary depending on the day of the week
Outdoor:
Toilets:
The following are the goals for working on an Open Shift. The goals function as the guide in what the Juicer should be trained in and practice towards their validation.
*When mistakes occur, recognise it, and do it over*
Before Opening Time:
- Setup guest areas neat and tidy
- Open ordering platforms: POS & 3rd-party delivery
- Open Trail app
- Make temperature check and register in Trail
- Fully prep food station
Before Lunch Rush:
- Prep remaining ingredients
- Make all work-stations ready: fully prepped & stocked
- Begin cleaning tasks
Before End of Shift:
- Carry out full shift-change
- Able to access and show HACCP