Dictionary

4-Wall Leadership

4-WALL Leadership is a term used to empower the Bar Manager’s sense of responsibility for their store. Meaning that regardless of who (RM, TM, OM, CM) is in the store, it is still the Bar Manager’s responsibility to secure the performance within their 4 walls (Customer Area, Stockroom, Toilet, bar). All responsibility is directed through the appointed Bar Manager to further empower their position as the leader. A 4-Wall Leader is a Bar Manager who takes ownership and care of the entire performance within the 4 walls (store) on a daily basis.