Absence
We prioritize the well-being and happiness of our employees,understanding that a healthy balance between work and spare time activities areessential for the overall engagement.
We believe that taking regular holidays is crucial for maintainingmental and physical health, preventing burnout, and fostering a positive work environment.
Holiday allowance
Each year, you accure a total of 25 days of holiday allowance - from 1 April to 31 March. This includes bank holidays and is your chance to recharge, explore, or simply enjoy some well-deserved time off.
All Juicers receive 12.72% vacation pay, which is paid out in your April salary. If you’d prefer to receive your vacation pay earlier to enjoy during your holiday, just send a quick email to peoplese@joejuice.com before the 15th of the month you’d like it paid.
If you don’t request it earlier, your vacation pay will automatically arrive in April. Just a heads-up: vacation pay can’t be carried over to the next year, so make sure to enjoy it fully.
Holiday Requests
Requests for holiday must be submitted in writing to your manager a minimum of 2 months in advance, following the shiftplan period. Your manager is allowed to reject your request for holiday, based on the stores operational needs for example in periods where several colleagues request vacation in the same period or in peak business periods. Based on operational needs you cannot take more than four weeks off holiday consecutively. However, you can agree a period of extended, unpaid leave with your manager in exceptional circumstances.
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JOE & THE JUICE understands that unexpected situations such as emergencies, illnesses, or urgent personal matters may occur, making it necessary for employees to be absent or late.
In case of absence or being late, the employee is required to notify their direct manager by phone call with as much advance notice possible, but at least one hour before the start of the shift, to enable the company to cover necessary work in the employee absence. If the employee is unable to notify the manager by phone because of a sickness, emergency, or other reason, another person must notify the manager on the employee’s behalf.
For absence related to sickness exceeding 7 calendar days, you must obtain a doctor's note specifying the required recovery time to be eligible for Statutory Sick Pay. Please send this documentation to your District Manager and peoplese@joejuice.com.
Your registered sickness is shown in Workplanner, marked with the illness tags. All approved Statutory Sick Pay will be included in the pay run for the following period.
For absence of more than 14 days, a form must be submitted to Försäkringskassan, in order to continue receiving sick pay. Joe & The Juice pays sick pay for day 1-14. You can fill out the form here.
Child Sickness Registration
If you need to stay home to care for a sick child, you need to inform your manager the first day of sickness. In addition, you also need to notify Försäkringskassan about the absence within 90 days. The notification is necessary to claim financial compensation for the time spent caring for the child.
If the childs sickness lasts longer than 7 days, a medical certificate from a healthcare provider may be required.
C-Suite
Medical and dental appointments should, to the extent possible, be scheduled outside of working hours. In cases where this is not possible, you are permitted to use the Juicer App's Shift Swap to swap your shift. If you require additional guidance or assistance with swapping your shift, please contact your manager, who will help you find a suitable solution.
As part of our commitment to securing our employees during significant periods of their lives, you can find important information below to be aware of when thinking about starting a family or welcoming a new member to the family.
To check your eligibility and see what you can expect in terms of your employee benefits, get in touch with your Local People Team at peoplese@joejuice.com, who will be able to advise you.
Paternity & Maternity Leave
If you’re planning to take leave, just let your manager know at least two months before you’d like it to begin—or as soon as you can if that’s not possible. When you share your notice, simply include how long you expect your leave to last. This helps everyone plan ahead and make sure you feel fully supported before, during, and after your time away.
Find more information here.