At JOE, we prioritize flexibility in your work schedule. Your guaranteed hours are outlined in your employment contract, representing our commitment to providing you with working hours during the month. However, you are always welcome to take on additional shifts or swap shifts if you need additional time off.
Your work schedule is created at least one month in advance and can be viewed through “Shift Planning” on our internal platform, Workplanner. The Shift plan schedule for the following period will be available every 1st of the month through Workplanner, providing you with a clear overview of your work commitments and allowing you to plan your personal time.
You always have the possibility to request vacation and days off. They are specific days or periods where you do not wish to work for various reasons such as leisure, school, sports, birthdays, vacation, etc.
It needs to be stressed that vacation and days off are only requests which cannot always be granted. Although your manager needs to consider and make fair decisions based on all requests received, there is still the possibility that you can receive a shift on that given day or period if your manager has no alternative to cover the shiftplan.
These requests need to be delivered to your manager in written form before the 15th of every month. This is because it is also the same date thatyour manager receives the shiftplan template to be made (for 2 months ahead). If you for instance want a specific day off in July you need to request it before the 15th of May.
If you need to modify your general availability or have questions regarding your schedule, please reach out to your manager.
You can view a short guide to Workplanner below.
If you are curious, you can read more about our Moneyball program and your opportunities HERE.
You are required to clock in and out of each shift using a designated iPad behind the bar. You must only clock in once you are ready to start your shift and clock out when you go off duty.You are also required to clock out any time you leave the work site for any reason other than assigned work duties.
The purpose of our clock in/out system is to accurately record your attendance at the start and end of each shift. The final clock ins will be the base of the final compensation paid, capturing any recorded lateness or additional hours worked.
You are only expected to work your scheduled hours, or the hours planned and approved by your manager. Unless permission to do otherwise, you may not clock in more than 7 minutes prior to, or 7 minutes after, the start of your shift.
Please note that clocking in/out for other employees is not allowed.
For the avoidance of doubt youcan read our policy here.
The Shift Marketplace on Workplanner is your go-to place for swapping shifts, whether you want to take one additional shifts or swap shifts to get additional time off. All shift swaps must be approved by a manager and are not final until the manager of the specific bar has approved the swap.
All shift swaps must be registered through the Shift Marketplace.
For more information on how to use the Shift Marketplace, please refer to the video guide below.
If you are running late for a shift or experiencing sickness, please reach out to your manager as soon as possible by phone. Detailed information about our sickness procedures can be found using the following link here.
