You are expected to notify your manager of any sickness-related absence by phone before 17:00 the day before your shift. This allows your manager to arrange suitable cover for your shift.
For absence related to sickness exceeding 7 calendar days, you must obtain a doctor's note ('fit note') specifying the required recovery time to be eligible for Statutory Sick Pay. Please send this documentation to your District Manager.
All approved Statutory Sick Pay will be included in the pay run for the following period.
Requests for holiday must be submitted in writing to your manager a minimum of 2 months in advance, following the shiftplan period. Your manager is allowed to reject your request for holiday, based on the stores operational needs for example in periods where several colleagues request vacation in the same period or in peak business periods. Based on operational needs you cannot take more than four weeks off holiday consecutively. However, you can agree a period of extended, unpaid leave with your manager in exceptional circumstances.
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JOE & THE JUICE understands that unexpected situations such as emergencies, illnesses, or urgent personal matters may occur, making it necessary for employees to be absent or late.
In case of absence or being late, the employee is required to notify their direct manager by phone with as much advance notice possible, but at least one hour before the start of the shift, to enable the company to cover necessary work in the employee absence.If the employee is unable to notify the manager by phone because of a sickness, emergency, or other reason, another person must notify the manager on the employee’s behalf.
If you need to stay home to care for a sick child, you need to inform your manager the first day of sickness. In addition, you also need to notify Försäkringskassan about the absence within 90 days. The notification is necessary to claim financial compensation for the time spent caring for the child.
If the childs sickness lasts longer than 7 days, a medical certificate from a healthcare provider may be required.
Medical and dental appointments should, to the extent possible, be scheduled outside of working hours. In cases where this is not possible, you are permitted to use the Shift Marketplace to swap your shift. If you require additional guidance or assistance with swapping your shift, please contact your manager, who will help you find a suitable solution.
As part of our commitment tosecuring our employees during significant periods of their lives, you can findimportant information below to be aware of when thinking about starting afamily or welcoming a new member to the family.
To check your eligibility andsee what you can expect in terms of your employee benefits, get in touch withyour Local People team at peoplese@joejuice.com,who will be able to advise you.
Paternity Leave
Paternity leave is calculated in accordance with UK Government regulations. To apply, provide the baby's due date or adoption date. Additional information can be found here.
Maternity Leave
Maternity leave is available for expecting employees. To apply, submit the baby's due date (MAT B1 form). You can decide when to start your maternity leave, with a maximum of 11 weeks before the due date. Further details can be found here.
Shared Parental Leave
Shared Parental Leave is eligible for employees in various family situations. More Information here.