Maintain a presentable look of the counter products throughout the afternoon
target-
1
fs-mirrorclick-element
1
/11
2
/11
Double check prep for the rest of the day
- Is the prep for sure going to last for the whole day? - If not, prep the missing ingredients and inform the BM of lacking prep
target-
2
fs-mirrorclick-element
2
/11
3
/11
Maintain Customer Area + Toilets & Outdoor Area - every 15th minute
- Regularly tidy customer areas minimum every 15 minute - Clean tables & floor - Arrange furniture & puff pillows - Toilet: toilet paper + hand towels + soap + clean floor + clean toilet - Outdoor area: Clean tables + no trash on ground + neat and well-arranged furniture - Take all Porcelain Cups to the dishwashing area and clean them with water
target-
3
fs-mirrorclick-element
3
/11
4
/11
Carry out 2nd shift-change
- If another shift change is incorporated in DWCF - Follow shift-change procedures
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4
fs-mirrorclick-element
4
/11
5
/11
Carry out evening temperature check
Use the pyrometer to check the temperatures of all fridges and freezers in the store
target-
5
fs-mirrorclick-element
5
/11
6
/11
Execute re-stock
- Go through the whole bar area and check how much stock of each item there is left compared to the ideal stock list - Write down a list of all needed items for the bar to be fully restocked for the next day - Get the items in the stockroom - Distribute the items to their designated place in the bar - Restock done - This should last until the following day’s restock is executed
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6
fs-mirrorclick-element
6
/11
7
/11
Control the music
- Choose [3. Afternoon] playlist from the music app - Ensure suitable music volume
target-
7
fs-mirrorclick-element
7
/11
10
/11
Register Afternoon traffic as done on RiskProof
target-
10
fs-mirrorclick-element
10
/11
The following element will act as a custom slide dot:
The following element will act as a custom slide dot:
The following element will act as a custom slide dot:
- Dishwasher - Sandwich grills - Coffee station - Blenders - Centrifuge - Fridges and freezers - Digital menu screens
1
target-
1
fs-mirrorclick-element
2
/15
Check yesterday’s cleaning of the bar area
It is your responsibility to sort it out before opening Inform BM of lacking cleaning procedures - Bar Floor - Facades - Surfaces - Cabinets
2
target-
2
fs-mirrorclick-element
3
/15
Open Tech Devices
- Type in 1x coffee on your employee number - Check if the order appears on the List - If it doesn’t, try and reconnect the List - Check terminals
3
target-
3
fs-mirrorclick-element
4
/15
Setup Guest Area
- Check yesterday’s cleaning - Setup whole Customer Area & the Outdoor, so it looks nice and welcoming for the morning guests - Puff up all pillows and place them neatly
4
target-
4
fs-mirrorclick-element
5
/15
Check temperatures
- Use the pyrometer to check the temperature - Register temperatures in RiskProof
5
target-
5
fs-mirrorclick-element
7
/15
Disinfect prep area
Apply a few sprays of sanitiser and wipe off with a cloth
7
target-
7
fs-mirrorclick-element
8
/15
Start with Food Prep
- Check remaining prep - Follow Ideal Prep - Write down in a list with all needed prep
8
target-
8
fs-mirrorclick-element
9
/15
To-go area
All to-go material should be placed on the designated to-go area and filled up with following items
Large + small bags
Staplers
Cup-holders
Counter product boxes
Stickers
(App flyers, napkins, marking pen, shot lids)
9
target-
9
fs-mirrorclick-element
14
/15
Tidy Customer Area + Toilet & Outdoor Area - every 30th minute
- Regularly tidy customer areas minimum every 30 minute - Clean tables & floor - Arrange furniture & puff pillows - Toilet: toilet paper + hand towels + soap + clean floor + clean toilet - Outdoor area: Clean tables + no trash on ground + neat and well-arranged furniture
14
target-
14
fs-mirrorclick-element
The following element will act as a custom slide dot:
The following element will act as a custom slide dot:
The following element will act as a custom slide dot:
- Finish all remaining prep - If a guest enters the store, immediately stop prepping - Welcome all guests with a smile (1st priority no matter what)
1
target-
1
fs-mirrorclick-element
1
/7
Refresh all workstations and prepare for rush
- We need to be 100% prepared on all workstations to execute the rush to perfection - Refill all ingredients and displays - Refill all work material and equipment - Wipe off all surfaces - Disinfect all touch points with sanitiser
1
target-
1
fs-mirrorclick-element
2
/7
Check all bar bins
Change all bar bins and trashcans
2
target-
2
fs-mirrorclick-element
3
/7
Clean dishwashing area
- Run all equipment on the dishwasher station through the dishwashing machine - Place back all clean equipment at their designated places - Tidy and clean dishwashing area
3
target-
3
fs-mirrorclick-element
4
/7
Counter products
Ensure Counter Products are filled according to the Counter Product Guide
4
target-
4
fs-mirrorclick-element
5
/7
Sweep bar floor
Sweep floor thoroughly by asking fellow Juicers to quickly move away
5
target-
5
fs-mirrorclick-element
6
/7
Distribute cloths and gloves
- Place 1 cloth next to the espresso machine steamer - Place 2 cloths at the dishwashing area - Make sure there is enough gloves until next Shiftchange
6
target-
6
fs-mirrorclick-element
6
/7
Customer area
- Clean tables with sanitiser - Change trashcans if more than 25% filled - Puff up pillows - Arrange furniture back to their designated places - Take all Porcelain Cups to the dishwashing area and clean them with water
6
target-
6
fs-mirrorclick-element
7
/7
Maintain Customer Area + Toilets & Outdoor Area - every 15th minute
- Regularly tidy customer areas minimum every 15 minute - Clean tables & floor - Arrange furniture & puff pillows - Toilet: toilet paper + hand towels + soap + clean floor + clean toilet - Outdoor area: Clean tables + no trash on ground + neat and well-arranged furniture - Take all Porcelain Cups to the dishwashing area and clean them with water
7
target-
7
fs-mirrorclick-element
10
/7
Set-up Display
Set-up coffee condiments, arrange coffee porcelain cups, juice display and re-fill Counter Product by following CP guide
Morning Procedures:
1. Ensure the counter display is empty and clean from the previous night's close.
2. Refill the display with the correct amount of defrosted counter products, following the bar's counter display guide. (Remember to use one tray at a time. If one tray of counter products is sold, open a new one.)
3. Defrost cakes for the next morning.
10
target-
10
fs-mirrorclick-element
11
/7
Start music – [1. Morning]
Control the volume
11
target-
11
fs-mirrorclick-element
12
/7
Make sure the store is presentable and well-functioning for opening
- Clean surfaces thoroughly before open - Ensure all equipment used for prepping is discarded - Unlock and open doors 5 minutes before opening time
12
target-
12
fs-mirrorclick-element
15
/7
Open RiskProof (daily task app)
- Type-in username and password - Tick off tasks as they are carried out
15
target-
15
fs-mirrorclick-element
The following element will act as a custom slide dot:
The following element will act as a custom slide dot:
The following element will act as a custom slide dot:
- Keep the doors open - Focus on the welcome and recognise all guests approaching the store with a hello and a smile
1
target-
1
fs-mirrorclick-element
2
/7
Pre-Close Sandwich station
- Clean chopping boards with soap and hot water before dishwasher - Change all canteens - Wipe off cooling grave with both multipurpose spray and sanitiser - Deep clean sandwich station countertop - Wipe off all touch points and surfaces with a cloth and sanitiser
2
target-
2
fs-mirrorclick-element
3
/7
Pre-Close Salad station
- Change all canteens - Clean the cooling grave before placing back the canteens - Deep clean salad station countertop - Wipe off all touch points and surfaces with a cloth and sanitiser
3
target-
3
fs-mirrorclick-element
4
/7
Pre-Close Juice station
- Close down one blender station - Clean blender can and jar pad - Deep clean blender station bottom (sides, bottom, and wire) - Clean surface underneath blender - Clean area below juice cups, straws and lids - Deep clean sneezeguard and all splash guards dividing the workstations - Change all canteens - Clean the cooling grave before placing back the canteens - Deep clean juice station countertop - Wipe off all touch points and surfaces with a cloth and sanitiser
4
target-
4
fs-mirrorclick-element
6
/7
Pre-Close Till area and send out area
Deep clean the till area and send out area countertop
6
target-
6
fs-mirrorclick-element
8
/7
Pre-clean: Guest Areas
- Wipe off all tables and seating - Wipe off all trashcans tops - Sweep the floor thoroughly - Wipe off Coffee Corner and organise all coffee condiment - Place back all furniture / plants and other interior elements to its designated place - Puff up pillows and organise them at their designated place
8
target-
8
fs-mirrorclick-element
9
/7
Pre-clean: Stations
- Sweep the floor thoroughly - Clean facades (fridge and cabinet doors) in whole bar thoroughly with a multipurpose cleaner - Disinfect all handles
9
target-
9
fs-mirrorclick-element
The following element will act as a custom slide dot:
The following element will act as a custom slide dot:
The following element will act as a custom slide dot:
- Fill up canteens using FIFO - Fill up sandwich bread using FIFO - Double check if there are enough prepped ingredients - Clean sandwich grills - Clean all facades and surfaces with a cloth and multipurpose cleaner - Wipe off all touch points with a cloth and sanitiser - Refill all necessary equipment on the station
1
target-
1
fs-mirrorclick-element
2
/11
Refresh Customer Area
- Sweep the floor - Clean all tables and chairs with a wet cloth and multipurpose cleaner - Change the trash bin if it is more than 20% filled - Arrange all furniture back to its designated places - Puff up pillows
2
target-
2
fs-mirrorclick-element
3
/11
Counter Display
Ensure Counter Products are filled according to the Counter Product Guide
3
target-
3
fs-mirrorclick-element
4
/11
Check defrosted meat
Double check that the procedures for defrosting meat have been followed – Defrost more if needed
4
target-
4
fs-mirrorclick-element
5
/11
Sweep bar floor
Sweep the bar floor
5
target-
5
fs-mirrorclick-element
6
/11
Empty all bar bins
Change all bar bins if more than 20% filled
6
target-
6
fs-mirrorclick-element
7
/11
Change cloths and fill up gloves
- Gather all the used cloths and place them in the designated laundry bag - Take the needed number of new cloths and place them in their designated place in the bar - Make sure there is enough gloves for the rest of the day
7
target-
7
fs-mirrorclick-element
8
/11
Clean dishwashing area
- Make sure all equipment on the dishwasher station have been run through the dishwashing machine - Place back all equipment at its designated place - Clean and tidy the whole dishwashing area - Disinfect the sink
8
target-
8
fs-mirrorclick-element
9
/11
Take out trash
- Collect all cardboard and bin bags - Move all trash to their designated trash container
9
target-
9
fs-mirrorclick-element
10
/11
Tidy stockroom
- Arrange all goods of the stockroom and ensure everything is placed at their designated place - Clean the fridge and the freezer handles with a cloth and multipurpose spray - Sweep the stockroom floor
10
target-
10
fs-mirrorclick-element
16
/11
Carry out cleaning tasks
- Never let cleaning tasks compromise a guest experience - Get cleaning tasks done before lunch rush
16
target-
16
fs-mirrorclick-element
The following element will act as a custom slide dot:
The following element will act as a custom slide dot:
The following element will act as a custom slide dot:
- Turn off the grills - Wash chopping boards, knives, sandwich scraper, tuna scoop and fork - Place pesto and tabasco in the sandwich fridge - Make sure all lids are placed on all canteens in the cooling grave - Clean all surfaces on the sandwich station - Double check if all facades are clean - Close possible open bread bag(s) - Double check the cleanliness of the whole sandwich station
1
target-
1
fs-mirrorclick-element
2
/21
Salad station
- Wash measure cups and tongs - Make sure all lids are placed on all canteens in the cooling grave and ensure to store away the toppings - Place the lemon juice and pesto in the fridge overnight - Clean all surfaces on the salad station - Double check if all facades are clean - Double check the cleanliness of the whole salad station
2
target-
2
fs-mirrorclick-element
3
/21
Juice station
- Close down one blender station - Clean blender can and jar pad - Deep clean blender station bottom (sides, bottom, and wire) - Clean surface underneath blender - Organise blender stations for the morning - Clean fruit knife and chopping board in hand with soap and hot water - Disassemble centrifuge: tamper, sieve, steel basket, pulp cover, steel cover - Deep clean the centrifuge machine using a sponge and multipurpose cleaner and drying off with a clean cloth - Deep clean sieve with soap and a sponge and rinse it thoroughly with water - Deep clean steel basket, pulp cover and steel cover with soap, hot water and a sponge and rinse thoroughly with water - Clean table top surface of centrifuge area and assemble the centrifuge again - Clean pulp bucket in dishwasher and tie a new bin bag - Scrub spill can and centrifuge scraper with soap and a brush before placing in dishwasher - Clean all surfaces on the juice station - Double check if all facades are clean from pre-clean - Double check the cleanliness of the whole juice station
3
target-
3
fs-mirrorclick-element
5
/21
Close Coffee Grinder
Close the hopper gate so that no beans can fall into grinding chamber
Grind out all coffee left in grinder burr chamber and throw
Remove hopper from grinder and place beans into an overnight bag or container
Apply steam from machine steam wand to all areas of the hopper
Wipe hopper dry with a non abrasive cloth or paper towel
Place hopper back on grinder
Brush off excess coffee around grinder area and wipe over grinder with dry cloth
Turn grinder off
* If store has 2 x grinders repeat this process on both
5
target-
5
fs-mirrorclick-element
6
/21
Clean and organise to-go area
Clean below all to-go material and organise area for the next day
6
target-
6
fs-mirrorclick-element
7
/21
Clean the grill area when grills have cooled down
- Brush grills using a steel brush - Use an empty pesto bottle to blow away any excess breadcrumbs - Clean grill crumb catchers - Clean grill area thoroughly: on top, on sides, below and handles wet cloth
7
target-
7
fs-mirrorclick-element
8
/21
Deep clean all sinks
- Scrub all surfaces of the sinks with a sponge, soap and water - Pull up sink strainer and remove dirt - Remove soap and dirt with 5 pieces hand towels - Wipe off the tap and all surfaces in each sink with a cloth and a sanitiser
8
target-
8
fs-mirrorclick-element
9
/21
Clean counter product displays
- Waste all remaining counter products using the waste feature on the list - Clean counter product display tiles and the surface below - Clean display glass
9
target-
9
fs-mirrorclick-element
10
/21
Clean Customer Area & Toilet
- Change last trashcans - Double check and redo toilet pre-clean procedures if needed - Clean tables in Customer Area if needed - Stack as many chairs on top of the tables as possible - Sweep floor if needed - Wash the floor in whole Customer Area and the toilet walking backwards towards the bar using 2-3 mop heads
10
target-
10
fs-mirrorclick-element
11
/21
Do EOD count
Close down POS
11
target-
11
fs-mirrorclick-element
12
/21
Till area
- Move all items away from the till area and clean the tabletop surface with multipurpose cleaner - Disinfect the area paying attention towards countertop, iPad screens and card terminal number pad
12
target-
12
fs-mirrorclick-element
13
/21
Close down dishwasher
- Disassemble the dishwasher and press the “empty” button to remove all water from the dishwasher - Clean the grates and drain filter - Wipe off the bottom of the dishwasher with a clean cloth - Turn off the dishwashing machine and assemble the dishwasher again for the morning
13
target-
13
fs-mirrorclick-element
14
/21
Take out trash and cardboard
Follow procedures according to where your containers are located
14
target-
14
fs-mirrorclick-element
15
/21
Sweep the bar floor
Sweep the bar floor thoroughly
15
target-
15
fs-mirrorclick-element
16
/21
Change the last bar bin(s)
Change all the remaining bar bins
16
target-
16
fs-mirrorclick-element
17
/21
Wash bar floor
- Prepare water and soap - Pour out the soap mix on the floor and scrub the whole floor thoroughly with the floor scrubber - Use the floor scraper to move all water and dirt into the drain - Take five pieces of hand towel/paper roll and remove leftover dirt from the drain - Use a clean mop head and sweep the entire floor until it is completely shiny
17
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17
fs-mirrorclick-element
18
/21
Double check all equipment is turned on/off correctly
Fridges, freezer, and espresso machine are kept on and that all fridge doors are closed properly
18
target-
18
fs-mirrorclick-element
20
/21
Deposit EOD cash
Deposit money bag in the safe or nearby bank
20
target-
20
fs-mirrorclick-element
21
/21
Close store
- Turn off the lights - Lock the doors
21
target-
21
fs-mirrorclick-element
The following element will act as a custom slide dot:
The following element will act as a custom slide dot:
The following element will act as a custom slide dot: