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Value Based Leadership
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What does it mean?
Value-Based Leadership is a mindset and leadership style that balances ethical principles, company values, personal beliefs and competences when leading in a people centric organization.
It guides leadership decisions and behaviours whilst influencing and inspiring others to act with the same mindset.
As a Regional Manager following the mindset of Value Based Leadership will create a strong synergy between personal and company beliefs.
Main Theory
Purpose
The purpose of this module is for the Regional Manager to act with awareness and consciousness while having a high level of autonomy and integrity when leading people.
By constantly reflecting about the company values and how they are positively combined with personal beliefs, the RM will master the skill of leading with integrity and self respect when making decisions.
Why Lead Based on Values?
Value-Based Leadership will help a RM create a strong culture, fostering collaboration and teamwork in all stores. All Juicers will be inspired to go above and beyond to meet the organization’s goals. When implementing a common set of values for all employees to understand and follow, it improves the engagement, productivity and the willingness to work together in alignment.
Benefits of an Aligned Team
- It sets the company direction for you and everyone else to understand and follow.
- It sets a guide for behaviour and attitude for all Employees and Managers regardless of Moneyball level.
- It provides meaning and purpose to everyone at the work they do.
- It allows everyone to reflect on the company values in every decision making.
A team will ultimately move in the same direction towards a common goal and have a better chance of succeeding together.
The Value Funnel
To lead according to Company Values, a leader must consider different angles. This ensures that every decision they make matches the important aspects of the company's values.
Initially, the leader must ensure that their actions are lawful. Then, they should reflect on the company's overall manifest and values, while making sure their decisions align with company strategy and mission. It's crucial for the leader to remember their own values and stay authentic. Finally, they must use their competences appropriately to complete the task at hand.
To lead with company values, a leader must consider legal requirements, reflect on the company's mission and vision, stay true to their values, and use their skills effectively.
Make Values Meaningful
Align Decisions with Values
An employee will not believe in a set of values until they have been exposed to them repeatedly. In order for them to stick, the values should be reinforced at every chance given by the Leader. Making a link between values and practical scenarios will convince the Employees that the values mean more than “just” words.
The Company Values must be integrated into every employee-related decision such as: Recruitment, on-boarding, performance management, rewards, promotions and even disciplinary procedures.
Keep Momentum on the Value Chain
When Employees live up to the desired behaviour, a Leader must continuously demonstrate Value Based Leadership towards the Employees for them to keep momentum. This will motivate the Employee to continue living up to the Company Values.
It should be understood that the RM should uphold a high level of Value Based Leadership in order for the Employee to stay on the chain of momentum. If the RM fails to show and demonstrate Value Based Leadership the chain of momentum will become rusty and break of time leading to undesired and misaligned behaviour.
Secondary Theory
Leadership & Management
In order for the RM to succeed in the role it’s important to differ between leadership and management. Both aspects of Leadership & Management are important in order, for all employees, to perform every day.
Management mindset has focus on the work tasks with a get things done attitude. Focus on structures, materialistic things and appealing to the logic and the brain.
Leadership mindset has focus on the people and their feelings. Encourages and supports people towards a directions whilst appealing to the emotions and the heart.
It is called ‘Paradox Leadership’ as the RM needs to master both aspects to have real influence. This means that the RM should be neither a leader or a manager, but should be both in order to reach a commercial mindset.
Commercial Mindset
Commercial mindset is the ability to create operational excellence by leading and developing people in alignment with our company values.
What does the Leader say?
The RM should understand how each way of leading will lead to different decisions.
Authentic Leadership through behavioural skills
When leading people in alignment with Company Values, it's important to master the two skills of behaviour. First and foremost, an RM should demonstrate empathy and understanding towards others, and at the same time approaching interactions with a high level of humbleness.
Employees will only really respect and follow you if you firstly master the balance between leadership and management while consistently acting with integrity.
Empathy
Means the RM is able to understand the feelings of others. Great Leaders understands the importance of showing compassion and willingness to help others.
Humbleness
Means the RM should believe that they are no different from the people who work for them. Great Leaders understand that the Employee holds just as much value to the company as they do.
Gain followers
When the RM manages to master the balance between leadership and management your Employees will respect you.
When the RM additionally manages to show humbleness and empathy through own personality the Employees will respect and follow you.
SUM UP
Decision Making:
- The RM will lead through values
- Ensure all decisions passed through the Value Funnel
Making Values Mean Something:
- Ensure to repeatedly align decisions with Company Values
- Recognise and praise Employees living by Company Values
Leadership vs. Management
- Definitions of Leadership vs. Management- Paradox Leadership
Commercial Mindset
- Balance between being a leader and a manager
- Leading people on equally operational and people skills
Authentic Leadership
- Leadership & Management + Humbleness and Empathy + Own personality = Authentic Leadership
Introduction
In this exercise, the RM will reflect upon personal values and how they are being perceived by others in their Region. Furthermore, the RM will gain understanding of the Company Values and see synergies between all aspects.
Objective
The objective is that the RM becomes aware of own beliefs and how they align with Company Values. The RM should constantly remember both to ensure that they complement each other when leading people.
In order for the RM to lead with self-awareness, it’s important to reflect and understand the meaning of both personal and company values.
Exercise 1: Personal Beliefs
Step 1 - Reflect upon and select own Leadership Values - 15 minutes
This exercise will help the RM become more aware of personal beliefs they might not be aware of daily.
- With inspiration from the Leadership Value Word Bank, the RM will now select and write down 4 words that they believe describes them as a Leader.
- The RM shall prepare a practical example to argue for their choice of value
Example:
Value = Flexible
Scenario = "Last week, A juicer called in sick whilst I was located in a different store. I managed to prioritise my time and solve the challenge with great urgency and flexibility."
Find inspiration in the Leadership Value Word Bank below with words and values divided into the two categories: People Focused and Task Focused.
Have in mind, that some values could fit in both categories, as they can have elements of both people-focused and task-focused qualities. Effective leadership often requires a balance between these two categories of values.
Step 2 - The Balance - 15 minutes
This exercise will help the RM to identify values in accordance with the ambition of having a commercial mindset
- The RM and Trainer will now have an open dialogue about the selected values. A good idea could be having two people focused and two task focused values.
Step 3 - The Final Four - 5 minutes
This exercise will help the RM to identify and become aware of their own personal beliefs based on their own and the Trainers reflection.
- The RM and the Trainer will agree on 4 Leadership Values that defines the RM the most
- These Leadership Values will be written down and used for exercise 4
Step 4 - Rank your Values - 5 minutes
This exercise will help the RM to identify their own most important leadership value.
- The RM will now list up their 4 chosen values based on importance.
- These leadership values will be written down and used for upcoming exercises and modules.
Exercise 2: Company Values
Step 1 - Understand the Company Values - 10 minutes
In order for the RM’s own values to work in alignment with company values, it’s important to be aware and recognise the overall beliefs of Joe & The Juice.
This exercise and discussion will help the RM understand the meaning behind each of the identified words from the Manifest.
- The Trainer will go through the definition of each Value and have an open discussion about what each value means for the RM
Growth
A core value that unlocks potential for positive outcomes and growth, personally and professionally.
Inclusion
A core value that celebrates diversity and ensures everyone feels valued and respected.
Positive Attitude
A core value that emphasizes positivity and adaptability when approaching challenges and opportunities.
Social Ties
A core value that promotes collaboration, communication and mutual support to achieve common goals and shared success.
Step 2 - Implementing Company Values - 30 minutes
The RM now understands the Company Values and will in this exercise learn to better understand how the Company Values can be used, referred to and be implemented in practice.
- The Trainer will present the scenario for the RM before starting the exercise
- The RM will now brainstorm and present suggestions on how each company value can be implemented in their work to ensure value-based leadership
- Clarify in each work task definition how the value is an essential part of the initiative
- The Trainer will evaluate and discuss the RM's initiatives to ensure the RM understands how the Company Values can be used on a daily basis
How to videos
Exercise 3: Value Based Decision Making
Step 1 - The Two-Step Approach - 10 minutes
This exercise will broaden the RM’s optics and vision on how their personal beliefs and opinions can interact and synergise with Company Values.
The Trainer will explain the RM how the Two-Step approach works and can be used in any situation regardless of the severity.
This mindset can be used in any situation going forward to ensure Value Based Decisions with high integrity.
Step 2 - The fictive scenarios - 5 minutes
The Trainer will now go through the four different fictive cases for the RM to understand.
Step 3 - The choice of Values - 5 minute
The RM will now select 1 x Personal Leadership Value and 1 x Company value to use when solving each case.
Step 4 - The Value-Based Solution - 30 minute
This will equip the RM to make quick, convenient and great decisions in any situation.
- The Trainer will go through the example in below and explain how the Two-Step approach ensures a Value Based Decision
- The RM will identify a situation and come up with a solution following the Two-Step approach.
Based on 1 x Leadership Value and 1 x chosen Company Value, the RM will now reflect and present a plan of solution to solve each of the four cases by referring back to the values when taking action.
The RM now understands how their personal beliefs and company values can be used together.
Step 5 - The Perspective to Own Work - 10 minute
The Trainer and RM will now have an open dialogue on how the RM will constantly activate own values to improve the circle of operational excellence (Engagement, Guest experience & financial performance) in the Region going forward.
Introduction
After the reflective exercises has been completed and the Regional Manager now understands what the skill means.
The RM will now gather and repeat the key findings from theory and exercises.
These findings will be written down and saved for them to present in the final exam in front of Trainer and Market Management by the end of the program.
As a part of the sum up and final exam preparation, the RM will explain the three layers of the circle to the trainer.
0.1: SUMMARY OF EXERCISES:
- The Trainer will repeat the headline of each exercise whereafter the RM will repeat the key findings from each step in the exercises. The RM can use their notes from the worksheets to recap what they’ve been through.
The RM will now explain the why, how and what.
1: THE WHY:
- Explain why Value Based Leadership is an important mindset to have when leading and developing people as a Regional Manager in Joe & The Juice. Touch upon the consequences if not leading based on company values.
2: THE HOW:
- Explain how to use Value Based Leadership in decision making and how to apply this mindset in combination with own integrity in the daily work.
3: THE WHAT:
- Explain what the skill means with own words and include key learnings from the main and secondary theory incl. illustrations.
Clean Seating and Tables
Clean Trash Bins in Customer Area
Deep Clean Centrifuge
Clean Bar Bins
Clean Bar Lamps + Speakers
Clean Cleaning Tools
Clean Drains
Clean Floor Panels
Clean Ice Machine
Clean Menu
Clean Sandwich Grills
Clean Toilets
Clean Walls and Pictures
Clean Fridges
Deep Clean Stockroom + Fridges
Clean Bar Front
Clean Bar Filters
Clean Fruit Baskets
Clean Dishwasher
Clean Sinks
Clean Centrifuge Cave
Deep Clean Mazzer
Deep Clean Mythos
Deep Clean GB5
Clean Blender
Clean Centrifuge
Clean Seating and Tables
Clean Trash Bins in Customer Area
Deep Clean Centrifuge
Clean Bar Bins
Clean Bar Lamps + Speakers
Clean Cleaning Tools
Clean Drains
Clean Floor Panels
Clean Ice Machine
Clean Menu
Clean Sandwich Grills
Clean Toilets
Clean Walls and Pictures
Clean Fridges
Deep Clean Stockroom + Fridges
Clean Bar Front
Clean Bar Filters
Clean Fruit Baskets
Clean Dishwasher
Clean Sinks
Clean Centrifuge Cave
Deep Clean Mazzer
Deep Clean Mythos
Deep Clean GB5
Clean Blender
Clean Centrifuge
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