The Manager and Trainer should work towards achieving the below learning objectives during the on-top training & practice-on-shift culminating in a passed validation.
Learning Objectives: Learn everything about our Coffee, how to make it perfect every time and maintenance of our coffee equipment
1. Understands Coffee: Knows origin regions, flavour profiles, the J&TJ blend.
2. Understands the Coffee Journey: Explains arabica vs robusta, specialty coffee, and the full bean-to-cup process.
3. Dial In: Recognises under/over-extraction and adjusts based on run-time
4. Steam Milk & Pour Latte Art: Demonstrates correct milk texture, temperature, and consistent pouring technique.
5. Cleaning & Maintenance: Ensures daily cleaning of espresso machine and grinder.
The Coffee Management module is based on an external session provided by the local coffee roaster, or the internal Coffee Specialist in the market.
The session will consist of:
What is coffee? (45mins-1hr)
Understanding espresso: (45mins-1hr including practical time)
Milk steaming + latte art: (45 mins)
Maintenance: (15-20mins)
The aim of the session is to ensure the Shift Manager has the adequate knowledge to run a successful shift with high cleaning standards and coffee quality.
Learning objectives in practice:
1. Understands Coffee: Preaches and informs both guests and Juicers about our coffee origin, flavour profiles, the J&TJ blend.
2. Understands the Coffee Journey: Explains arabica vs robusta, specialty coffee, and the full bean-to-cup process.
3. Dial In: Follows up on under/over-extraction and adjusts to maintain correct run-time
4. Steam Milk & Pour Latte Art: Follows up on correct milk texture, temperature, and consistent pouring technique to deliver latte art with every coffee
5. Cleaning & Maintenance: Execute daily cleaning of espresso machine and grinder.
Following exercises must be carried out as part of the training: